Frequently Asked Questions

Everything you need to know about shopping with Zavya

What is the standard shipping time for orders?

We typically process orders within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international delivery can take between 7-14 business days depending on your location.

How do I initiate a return or exchange?

You can return or exchange any unworn item with tags attached within 30 days of delivery. Simply visit our returns portal and enter your order number to generate a prepaid shipping label.

Are the materials used in Zavya products ethically sourced?

Yes, we are committed to sustainable fashion. We partner only with certified manufacturers who adhere to fair labor practices and utilize high-quality, eco-friendly fabrics.

How can I track my order status?

Once your order ships, you will receive an email containing a tracking number and a link to our carrier's website where you can monitor your package in real-time.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.

How do I know which size will fit me best?

Every product page features a detailed size guide specifically for that garment. We recommend measuring yourself and comparing it to our chart, as sizing can vary between different styles.