Returns & Exchanges
At Zavya, we want you to be completely satisfied with your fashion choices, which is why we offer a hassle-free 30-day return and exchange policy on all unworn items with original tags. Whether the fit isn't right or you've changed your mind, our streamlined process ensures a smooth experience.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Pack Your Items
Place the items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.
Ship It Back
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund or ship your exchange item within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing